Response to COVID-19

March 16, 2020

March 16, 2020 update
Like you, we are closely following the evolving news about COVID-19 and working quickly to address the impact of this situation on the people we serve, our employees, and our community partners.

While the safety of staff, clients, volunteers, and supporters is our primary concern, we are also developing plans to minimize interruptions to our many direct services, upon which so many individuals and families rely, especially during this difficult time.

Here are some of the ways YWCA Missoula is responding:
  • In order to support community efforts to slow the spread of COVID-19 and minimize its threat, the YWCA main office will be closed to the public. During business hours, questions about YWCA services can be directed to our office phone: 406-543-6691.
  • We will continue to provide essential services, including operation of our crisis line, domestic violence shelter, and emergency housing program, to the greatest extent possible.
  • Anyone who has concerns relating to domestic violence or sexual assault can call the 24-hour YWCA Missoula crisis line at 406-542-1944 or 1-800-483-7858.
  • Cleaning sprays, wipes, and alcohol-based hand sanitizers have been distributed throughout YWCA sites and are being used to disinfect frequently touched objects and surfaces in the offices and common areas. Facilities staff are taking extra precautions cleaning and sanitizing YWCA sites for participants and staff.
  • YWCA staff who are able to telecommute have been encouraged to do so, with non-essential meetings and events conducted virtually or postponed.
  • Volunteer Advocate Training, which was scheduled to begin March 23rd, will be postponed.
  • Weekly Tuesday night support groups have been suspended. If you need therapeutic support while our groups are suspended, please contact our Clinical Manager, Carol, to discuss options.
  • In response to CDC recommendations on large gatherings, LUNAFEST on April 14th has been postponed at this time. More information to come.
  • YWCA Secret Seconds Thrift Stores will remain open at this time with modified store hours and CDC-recommended cleaning protocols in place. The funds generated from the stores provide critical funding that allow us to operate our domestic violence and housing programs. Without these programs, some of Missoula’s most vulnerable residents would be in dire straits.

This is a time filled with a great deal of challenge and uncertainty. Fortunately, our community is resourceful, resilient, and ready to work together to address the impact of this public health threat. Find the latest updates from Missoula County at: missoula.co/cvirus. You can also call the health department 406-258-INFO with questions or concerns.

YWCA’s work to create equity and justice for all people matters now more than ever before. As the COVID-19 situation continues to evolve, we too may adjust our approach and response. Until then, we will continue to follow the current guidelines, closely monitor the situation, and update you with any changes to our operations.

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