Part-time/ full-time, 20-40 hrs/week
Starting at $15.50/hr DOE

YWCA Missoula is looking to hire a combination of full and part time employees for this opening.

PARTIAL LIST OF QUALIFICATIONS:

• High school diploma or HiSET Equivalency Diploma required.
• Must have dependable vehicle, current driver’s license and proof of auto insurance in compliance with Montana state law.
• Must pass a background check designed to protect the interests of YWCA donors and clients.
• Ability to maintain confidential information.
• Ability to communicate effectively, both orally and in writing, with a variety of individuals, including clients, donors, peers and supervisors.
• Good work habits, including punctuality and ability to organize and manage time and information.
• Ability to accept, act on and offer constructive criticism.

PARTIAL LIST OF DUTIES:

• Waits on customers, receives donations, and writes receipts for donations.
• Sorts, prices, and displays merchandise.
• Projects a positive image of the YWCA, using effective public relations skills.
• Exhibits friendliness toward and consideration of YWCA employees, volunteers, participants, customers and the general public.
• Adheres to YWCA policies and guidelines.
• Acts as a responsible team member.
• In general, demonstrates energy and enthusiasm for her/his work.
• Demonstrates competence as an information source about the YWCA programs and other Missoula programs of similar interest.
• Exhibits an awareness of and ability to deal with diversity among people, including disabilities among clients, staff and customers.
• Displays a neat appearance and competent manner.
• Ability to lift 40+ pounds required.

What else you should know: This position can be part-time or full-time, 20-40 hours per week. The schedule is Tuesday through Saturday 10:00am-6:30pm. The base wage for this position starts at $15.50/hour – higher wage would be based on experience calculated using YWCA Missoula’s wage matrix. YWCA Missoula values a diverse, inclusive, and authentic workplace, so if you’re excited about working with us but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Employee filling this role has access to benefits including holiday, vacation and sick time pay; health, dental, vision and life insurance available; reimbursed wellness expenses, employee discount and employee assistance program.

How to apply: To be considered for this position, please send a resume and references to jvinson@ywcaofmissoula.org or by mail/ in person to 1800 S. 3rd St. W., Missoula, MT 59801, Attn: Jean. Priority deadline for consideration is July 30, 2025.

All offers of employment at YWCA Missoula are contingent upon passing a background check designed to protect the interests of women, children and families served by our programs. For applicants with a criminal history, the nature and recency of the conduct/behavior and its relationship to the position will be considered.

For questions call:
(406) 549-1610 and speak with Jean

Full-time- 35hrs/week
Starting at $21.70/hr. DOE

How does this position make an impact on the community? This position is responsible for the case management of the YWCA’s Rapid Re-Housing Program for homeless families. 

The ideal candidate: Is passionate about the mission of the YWCA and:

• High school diploma or GED required.
• Bachelor’s degree in human services or related field, or equivalent combination of education/experience required.
• Three years’ experience working with domestic violence, sexual assault, or homelessness required.
• Experience in database, spreadsheet, desktop publishing and word processing programs required.
• Current Montana driver’s license, acceptable driving record and proof of automobile insurance in compliance with Montana state law.
• Must pass a background check designed to protect the interest of families served by the YWCA programs.

Some of what you’ll do in this position:

• Works closely with Missoula’s Coordinated Entry system when receiving referrals to the Rapid Re-Housing and Transitional Housing programs.
• Participates in interviewing and selecting Transitional Housing participants, along with the Rapid Re-Housing Program Manager and Director of Housing Programs.
• Completes monthly Transitional Housing unit inspections for scattered sites.
• Conducts intakes and assists in gathering documents for participants.
• Assists participants in applying to housing resources and advocating as needed.
• Ensures that program guidelines and policies are being met by participants.
• Maintains and completes appropriate documents and case files for each participant.
• Helps foster a sense of personal strength and self-sufficiency in participants.
• Provides trauma-informed, holistic and culturally humble case management services to Rapid Re-Housing and Transitional Housing participants. Maintains written participant files.
• Tracks program applicants and adhere to fair housing laws.
• Advocates for participants in a cooperative manner with other agencies, law enforcement personnel, and other officials as needed. Coordinates comprehensive services with community agencies.
• Solicits regular feedback from participants about program effectiveness and makes appropriate changes to better serve the program participants.
• Alerts Rapid Re-Housing Program Manager and the Director of Housing Programs and others as appropriate to areas of concern.
• Meets with the Rapid Re-Housing Program Manager and/or Director of Housing Programs and participants regarding concerns, including termination of program participation.
• Generates new ideas to improve the Rapid Re-Housing services.
• Submits reports as needed/requested.
• Represents the YWCA in the community, including public speaking engagements.
• Attends regular community meetings on housing, homelessness, and/or domestic violence.
• Ability to sit for extended periods of time, stand, bend and lift up to twenty-five pounds as needed.
• Exposure to difficult situations and emotionally taxing client circumstances, including physical aggression, clients experiencing active substance misuse and unpleasant living conditions.

What else you should know:
This position is full-time, 35 hours per week. Working hours fall between 9am and 4pm, Monday – Friday. The base wage for this position starts at $21.70 hourly – higher wages would be based on experience calculated using YWCA Missoula’s wage matrix. Employee filling this role has access to benefits including holiday, vacation and sick time pay; health, dental, vision and life insurance available; reimbursed wellness expenses, employee discount and employee assistance program.

How to apply: To be considered for this position, please send a resume, cover letter and references to kwasson@ywcaofmissoula.org or by mail/ in person to 1800 S. 3rd St. W., Missoula, MT 59801, Attn: Kristina Wasson. Job opening closes once filled or on September 22nd, 2025, whichever is sooner.

 All offers of employment at YWCA Missoula are contingent upon passing a background check designed to protect the interests of women, children and families served by our programs. For applicants with a criminal and history, the nature and recency of the conduct/behavior and its relationship to the position will be considered.

Full-time- 40 hrs/wk
Starting at $28.20/hr. DOE

How does this position make an impact on the community?

The Rapid Re-Housing Program Manager position is responsible for overseeing the management of the YWCA’s Rapid Re-Housing Program for homeless families and survivors of domestic violence and the YWCA’s Transitional Housing Program for survivors of domestic violence and their children.

The ideal candidate: Is passionate about the mission of the YWCA and:

• High school diploma or High School Equivalency Diploma required.
• Bachelor’s degree in human services or related field, or equivalent education/experience required.
• Three years’ experience working with domestic violence, sexual assault, or homelessness required.
• Experience in database, spreadsheet, desktop publishing and word processing programs preferred.
• Experience with writing and/or managing grants required.
• Experience managing program budgets required.
• Current Montana driver’s license, acceptable driving record and proof of automobile insurance in compliance with Montana state law.
• Must pass a background check designed to protect the interests of families served by the YWCA programs.

Some of what you’ll do in this position:

• Provides leadership and management to the Rapid Rehousing Program, including creating an Annual Plan with goals and objectives.
• Interviews and assists in approving Rapid Re-Housing and Transitional Housing participants.
• Performs reference checks and income verification procedures for incoming clients.
• Ensures that program guidelines and policies are being met by participants.
• Effectively maintains a caseload of 20-40 participants.
• Maintains and completes appropriate documents and case files for each participant.
• Maintains Rapid Re-Housing and Transitional Housing program documentation.
• Helps foster a sense of personal strength and self-sufficiency in participants.
• Provides intensive, trauma-informed, holistic and culturally humble case management services to participants. Maintains written participant files.
• Tracks program applicants and adhere to fair housing laws.
• Advocates for participants in a cooperative manner with other agencies, law enforcement personnel, and other officials as needed. Coordinates comprehensive services with community agencies.
• Conducts follow-up evaluations of housing and economic status and provides services for program graduates. Solicits regular feedback from participants about program effectiveness and makes appropriate changes to better serve the program participants.
• Alerts the Director of Housing Programs and others, as appropriate, to areas of concern.
• Meets with the Director of Housing Programs and participants regarding concerns with participants, including termination of program participation.
• Participates in Missoula Coordinated Entry System Case Conferencing and Oversight Committee.
• Works closely with Missoula Coordinated Entry System when receiving referrals to the Rapid Re-Housing Program.
• Generates new ideas to improve Rapid Re-Housing and Transitional Housing services.
• Submits reports as needed/requested.
• In conjunction with the Director of Housing Programs, helps create and manage the Rapid Re-Housing and Transitional Housing budget.
• Provides supervision, guidance, and support to the Rapid Re-Housing/Transitional Housing Case Manager.
• Represents the YWCA in the community, including public speaking engagements.
• Attends regular community meetings on housing, homelessness, and/or domestic violence.
• Attends and participates in YWCA staff meetings, and other appropriate committees and meetings, including serving on the YWCA Missoula Leadership Team
• Ensures participant confidentiality.
• Acts as a positive role model to housing participants and other YWCA participants.
• Participates in performance appraisals as appropriate.
• Adheres to YWCA policy and procedures.
• Reports incidents of child abuse to Child and Family Services, the Director of Housing Programs, and the Executive Director.
• Acts as responsible team member and leader within the organization.
• Helps train new staff.
• Demonstrates energy and enthusiasm for work.
• Exhibits a warm, friendly attitude toward clients, children, employees, volunteers, and the general public.
• Displays awareness of and ability to deal with diversity among people, including disabilities among clients.
• Shows competence as an information source about the YWCA and related Missoula agencies.
• Displays a neat appearance and competent manner.
• Performs other related duties as assigned.
• Ability to sit for extended periods of time, stand, bend and lift up to twenty-five pounds as needed.

What else you should know:
This position is full-time, 40 hours per week. Working hours fall between 9am and 5pm, Monday – Friday. The base wage for this position starts at $28.20 hourly – higher wages would be based on experience calculated using YWCA Missoula’s wage matrix. Employee filling this role has access to benefits including holiday, vacation and sick time pay; health, dental, vision and life insurance available; reimbursed wellness expenses, employee discount and employee assistance program.

How to apply:
To be considered for this position, please send a resume, cover letter and references to kwasson@ywcaofmissoula.org or acadieux@ywcaofmissoula.org by mail/ in person to 1800 S. 3rd St. W., Missoula, MT 59801, Attn: Kristina Wasson or Amber Cadieux. Job opening closes once filled or on September 26, 2025, whichever is sooner.

All offers of employment at YWCA Missoula are contingent upon passing a background check designed to protect the interests of women, children and families served by our programs. For applicants with a criminal and history, the nature and recency of the conduct/behavior and its relationship to the position will be considered.