Non-exempt, Part-time
Starting at $18.63/hour, DOE

How does this position make an impact on the community? The Family Housing Center team provides support through short-term emergency shelter in the Missoula Family Housing Center, case management and rental assistance for unhoused families to find and maintain safe, stable housing and achieve self-sufficiency.

The ideal candidate: Is passionate about the mission of the YWCA and:

• Has one year experience working with domestic violence, sexual assault, or homelessness preferred.
• Has the ability to maintain confidential information.
• Has the ability to communicate effectively, both orally and in writing, with a variety of individuals, including clients, peers and supervisors.
• Has good work habits, including punctuality and ability to organize and manage time and information.
• Has consistent availability on weekends.
• Has the ability to communicate effectively, both orally and in writing, with a variety of individuals, including clients, peers and supervisors.
• Has good work habits, including punctuality and ability to organize and manage time and information.
• High school diploma or High School Equivalency Diploma required, Bachelor’s degree preferred.

Some of what you’ll do in this position:

• Provides guidance and support to the volunteer staff
• Provides trauma-informed and survivor-focused advocacy to residents in the Missoula Family Housing Center (MFHC)
• Ensures that program guidelines and policies are being met by participants.
• Facilitates resolution with crises that may arise during the shift.
• Enters weekly into HMIS data base
• Act as a point of contact for residents should they need assistance during the evening /weekends.
• Maintains confidential written client files as needed.

Minimum Requirements:

• Excellent organizational skills and attention to detail.
• Strong verbal and non-verbal skills, both with groups and interpersonally.
• Must pass a background check designed to protect the interest of women and children served by the YWCA programs.
• Highschool Diploma or equivalent diploma required.

What else you should know: This position is part time. This job will primarily cover the 9am-5pm, the 12pm-8pm shift, and will include various weekend shifts. Scheduling details can be discussed during interview process. The base wage for this position starts at $18.63/hour – higher wage would be based on experience calculated using YWCA Missoula’s wage matrix. YWCA Missoula values a diverse, inclusive, and authentic workplace, so if you’re excited about working with us but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Employee filling this role has access to benefits including holiday, vacation and sick time pay; health, dental, vision and life insurance available; reimbursed wellness expenses, employee discount and employee assistance program.

How to apply: To be considered for this position, please send a resume, cover letter and references to kjohnson@ywcaofmissoula.com or kthompson@ywcaofmissoula.org or by mail/ in person to 1800 S. 3rd St. W., Missoula, MT 59801, Attn: Kelsey Johnson or Kate Thompson. Priority deadline for consideration is June 27th, 2025.

All offers of employment at YWCA Missoula are contingent upon passing a background check designed to protect the interests of women, children and families served by our programs. For applicants with a criminal history, the nature and recency of the conduct/behavior and its relationship to the position will be considered.

Non-exempt, 32 hours per week
Starting at $28/hour, DOE

How does this position make an impact on the community? The Volunteer Program Manager assists all programs within the YWCA Missoula with volunteer recruitment, training and retention and coordination of schedules. The Volunteer Program Manager also evaluates and updates current volunteer practices and materials for the agency. This position also acts as an advocate for the Pathways Program when the team needs extra support in the DV shelter or for walk in assessments. Performance of duties reflects the YWCA’s value that all people will be treated with respect and dignity and approached with recognition of their individual importance.

The ideal candidate: Is passionate about the mission of the YWCA and:

• Helps foster a sense of personal strength and self-sufficiency in participants.
• Demonstrates a commitment to diversity, equity and inclusion, practice anti-racist service delivery and advocacy for all individuals.
• Exhibits energy and enthusiasm for the work and the community.
• Provide culturally responsive, anti-oppressive services.
• Has an understanding of the social and political complexities of sexual and domestic violence.
• Approaches assessments with an unbiased trauma informed lense.

Position Specific Responsibilities:

• Recruit, select, and evaluate volunteers for YWCA programs and Secret Seconds Thrift Stores.
• Maintain an accurate volunteer database, tracking hours worked, contact information, and scheduled shifts.
• Lead volunteer retention efforts, including appreciation events, meetings, training sessions, leadership pipelines, check-ins, and monthly newsletters.
• Keep the Volunteer Management policy and procedure manual up to date.
• Develop and administer program evaluations, including training assessments, advocate feedback, and crisis-line evaluations.
• Design and implement biannual Advocate Training for new staff and volunteers.
• Conduct orientations for new volunteers.
• Oversee group service projects and shelter meal volunteers.

Some of what you’ll do in this position:

• Represent the YWCA in the community, including public speaking and outreach engagements.
• Attend staff and volunteer meetings.
• Adhere to YWCA policies and guidelines.
• Maintain professionalism, flexibility, and commitment to teamwork.
• Project a positive image of the YWCA and demonstrate effective public relations skills.
• Foster an inclusive, respectful environment for clients, employees, volunteers, and the public.
• Serve as a knowledgeable resource on YWCA programs and community agencies.
• Perform additional job-related duties as assigned.

Requirements:

• Valid driver’s license, acceptable driving record, and auto insurance compliant with Montana state law.
• 1 year volunteer coordination, hiring or managing experience required.
• Highschool Diploma or Equivalency Diploma required.
• Bachelor’s degree in human services, educational or business administration field preferred but not required.

What else you should know: This position is full-time, 32 hours per week. The schedule is Monday through Friday. The base wage for this position starts at $28/hour – higher wage would be based on experience calculated using YWCA Missoula’s wage matrix. YWCA Missoula values a diverse, inclusive, and authentic workplace, so if you’re excited about working with us but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Employee filling this role has access to benefits including holiday, vacation and sick time pay; health, dental, vision and life insurance available; reimbursed wellness expenses, employee discount and employee assistance program.

How to apply: To be considered for this position, please send a resume, cover letter and references to jmaturen@ywcaofmissoula.org or by mail/ in person to 1800 S. 3rd St. W., Missoula, MT 59801, Attn: Julie Maturen. Priority deadline for consideration is June 30, 2025, or until position is filled.

All offers of employment at YWCA Missoula are contingent upon passing a background check designed to protect the interests of women, children and families served by our programs. For applicants with a criminal history, the nature and recency of the conduct/behavior and its relationship to the position will be considered.

Non-exempt, Part-time 32 hours per week
Starting at $18.63/hour/DOE

How does this position make an impact on the community?
The Pathways Program team provides life-saving services—shelter, counseling and more—for survivors of domestic and sexual violence, stalking and human trafficking.

The ideal candidate: Is passionate about the mission of the YWCA and:

• Helps foster a sense of personal strength and self-sufficiency in participants.
• Demonstrates a commitment to diversity, equity and inclusion, practices anti-racist ethics through delivery of service and advocacy for all individuals.
• Exhibits energy and enthusiasm for the work and the community.
• Provides culturally responsive, anti-oppressive services.
• Understands domestic and sexual violence issues and the impact of trauma on survivors.

Position Specific Responsibilities:

• Facilitates resolution with crisis that may arise during the shift.
• Meets potential residents; provides intake screening and placement into shelter during shift.
• Provides trauma-centered and survivor-focused advocacy to residents in the shelter.
• Understanding of the social and political complexities of sexual and domestic violence.
• Answers crisis line calls on a rotation schedule, meet potential participants at secured location of response.

Some of what you’ll do in this position:

• Coordinates and completes intakes with participants, including orientation and explanation of policies.
• Maintains excellent boundaries, a high degree of confidentiality and ethical behavior.
• Be assertive when necessary and effectively apply conflict management techniques.
• Communicates effectively with a variety of individuals, including adult and child clients, peers, volunteers, and supervisors.
• Orient new shelter residents into the program, ensuring they feel safe and settled.

Minimum Qualifications:

• High school diploma or High School Equivalency Diploma (required)
• Has a valid driver’s license and can provide proof of auto insurance coverage. (required)
• Must be able to pass a background check. (required)
• Bachelor’s degree in human services or related field, or equivalent education/experience (preferred but not required)
• One year working with domestic violence, sexual assault or homelessness (preferred but not required)

What else you should know: The position is part-time, 32 hours per week, Sunday-Wednesday 8am-4pm. The base wage for this position starts at $18.63 hourly; higher wages would be based on relevant experience calculated using YWCA Missoula’s wage matrix. YWCA Missoula values a diverse, inclusive, and authentic workplace, so if you’re excited about working with us but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Employee filling this role has access to benefits including holiday, vacation and sick time pay; health, dental, vision and life insurance available; reimbursed wellness expenses, employee discount and employee assistance program.

How to apply: To be considered for this position, please send a resume, cover letter and references to lfiore@ywcaofmissoula.org or mschulte@ywcaofmissoula.org or by mail/ in person to 1800 S. 3rd St. W., Missoula, MT 59801, Attn: HR. Priority deadline for consideration is until the position is filled or July 7th, 2025 or until position is filled.

All offers of employment at YWCA Missoula are contingent upon passing a background check designed to protect the interests of women, children and families served by our programs. For applicants with a criminal history, the nature and recency of the conduct/behavior and its relationship to the position will be considered.